At Salzbay, We Highly Value The Privacy And Security Of Your Personal Information. This Privacy Policy Is
Intended To Provide You With A Detailed Explanation Of How We Collect, Use, Disclose, And Protect Your Data When You Use Our Real Estate Customer Relationship Management (CRM) Software Called “Salzbay.” Please Take The Time To Carefully Read This Policy To Understand How We Handle Your Data And How We Are Committed To Safeguarding Your Privacy. By Accessing Or Using Salzbay, You Expressly Consent To The Practices Described In This Privacy Policy.

Information We Collect:

Personal Information:

When You Sign Up For An Account With Salzbay, We May Collect Personal Information From You, Such As Your Name, Email Address, Postal Address, Phone Number, And Other Contact Details.

Additionally, We May Collect Payment Information, Such As Credit Card Details, To Process Transactions And Payments For Salzbay Services, But This Data Is Encrypted And Securely Handled By Third-Party Payment Processors.

Property Data:

Salzbay Is A Real Estate CRM, And As Such, We Collect And Store Property-Related Information That You Input Into The System. This Includes Property Listings, Addresses, Property Features, Images, And Other Relevant Data.

Usage Information:

To Improve Our Services And Enhance Your Experience, We Automatically Collect Certain Information When You Use Salzbay. This May Include Your IP Address, Device Information, Browser Type, Operating System, The Pages You Visit, And The Actions You Take Within The CRM.

How We Use Your Information:

Operational Purposes:

We Use Your Personal Information And Property Data To Operate, Maintain, And Provide Salzbay’s Features And Functionalities. This Includes Account Creation, User Authentication, And Customer Support.

Improving Salzbay:

Your Usage Information And Feedback Help Us Understand How Salzbay Is Being Used, Identify Areas For
Improvement, And Enhance The CRM’s Overall Performance And User Experience.

Personalization:

We May Analyze Your Data To Offer Personalized Features And Recommendations Based On Your Usage Patterns And Preferences Within Salzbay.

Communication:

We May Use Your Email Address And Contact Information To Communicate Important Updates, Notifications, Service Announcements, And Changes To This Privacy Policy.

Free Trial

Temporary Access For The Purposes Of Trying Out The Web Site And Salzbay Services In Accordance With Any Selected Plan Without Paying A Fee;

Free Plan

Access For The Purposes Of Using The Web Site And Salzbay Services In Accordance With Any Free Plan Without Paying A Fee;

Guidelines

Additional Guidelines Or Rules Applicable To Specific Features, Applications, Products, Or Services Which May Be Posted From Time To Time On The Platform Or Otherwise Made Available On Or Through The Salzbay Services;

Company

Legal Persons (Such As Companies) And Other Entities With Which That Client Is Doing Business With Or Making Deals;

Salzbay Technologies Private Limited

Salzbay Technologies Private Limited, Established Under The Company Act India, Having Its Principal Place Of Business At We Work C, 20, G Block Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051 India, And Registered In India As Per Company Act 2013

System

The Integrated Cloud Computing Solution For Providing The Salzbay Services, Including Applications, Software, Hardware, Database, Interfaces, Associated Media, Documentation, Updates, New Releases And Other Components Or Materials Provided Therewith;

User

A Natural Person Granted With The Authorization To Use The Account On Behalf Of A Client;

Web Site

The Compilation Of All Web Documents (Including Images, Webpages And Html Files) Made Available Via Www.Salzbay.Com Or Its Sub Domains Or Domains With Identical Names Under Other Top Domains And Owned By Supplier.

Billing Cycle

A Duration Cycle For Which Billing Is Done In One Go, As Indicated Under The Billing Section Or In The Order Form;

Marketing:

With Your Consent, We May Send You Marketing Communications About Our Other Products, Services, Promotions, Or Events Related To Real Estate And Salzbay. You Can Opt-Out Of Marketing Communications At Any Time.

How We Share Your Information:

Third-Party Service Providers:

We May Share Your Information With Trusted Third-Party Service Providers Who Assist Us In Operating Salzbay. These Include Hosting, Data Storage, Customer Support, Analytics, And Payment Processing Services. However, We Ensure That These Providers Abide By Strict Data Protection Standards.

Legal Compliance:

We May Disclose Your Information If Required By Law, Legal Process, Or Governmental Request. We May Also Share Information To Enforce Our Terms Of Service Or Protect The Rights, Privacy, Safety, Or Property Of Salzbay, Its Users, Or Others.

Business Transfers:

In The Event Of A Merger, Acquisition, Or Sale Of All Or Part Of Our Assets, Your Information May Be Transferred To The Acquiring Entity. We Will Notify You Of Any Such Change In Ownership Or Control.

Data Security:

Measures We Take:

We Employ Industry-Standard Security Measures To Protect Your Data From Unauthorized Access, Disclosure, Alteration, Or Destruction. This Includes Encryption, Secure Socket Layer (SSL) Technology, Firewalls, And Access Controls.

User Responsibility:

While We Take All Reasonable Precautions, The Security Of Your Data Also Depends On You. Please Keep Your Login Credentials Confidential And Avoid Sharing Sensitive Information In Public Areas Of Salzbay.

Data Retention:

Retention Period:

We Retain Your Personal Information And Property Data For As Long As Necessary To Fulfill The Purposes
Outlined In This Privacy Policy, Or As Required By Law.

Data Deletion:

If You Wish To Delete Your Account Or Specific Data, You Can Do So Within The Salzbay Settings. However,
Please Note That Some Information May Remain In Backups Or Archives For A Limited Period Due To Technical Constraints.

Your Choices:

Account Information:

You Have The Right To Access, Update, Correct, Or Delete Your Personal Information By Logging Into Your Salzbay Account And Making The Necessary Changes.

Marketing Communications:

You Can Opt-Out Of Receiving Marketing Communications From Salzbay By Following The Instructions Provided In The Emails Or By Contacting Us Directly.

Age Limitation:

Salzbay Is Not Intended For Use By Individuals Under The Age Of 18. We Do Not Knowingly Collect Or Store Personal Information From Children.

Changes To This Privacy
Policy:

Notification:

We May Update This Privacy Policy To Reflect Changes In Our Practices Or Legal Requirements. If We Make Any Material Changes, We Will Provide Prominent Notice On Salzbay Or Notify You Via Email.

Continued Use:

Your Continued Use Of Salzbay After Any Changes To The Privacy Policy Signifies Your Acceptance Of Those Changes.

Data Protection, Breach & Phishing.

Salzbay Technologies Pvt Ltd Follows Strong Data Security Standards And Adheres To The Same However If There Is Any Malware, Data Breach Or Malicious Attacks Carried Out By 3rd Party Or Unknown Sources Nationally And Internationally Salzbay Will Not Be Responsible For The Same However We Will Strongly Support And Cooperate With Indian Govt Agencies, Cyber Police And Any Concerned Agencies Of Govt Of India For A Complete Investigation Of The Matter. If Any 3rd Party Or Any Organization National Or International (This Means From India Or Any Other Foreign Land) If Involved In Any Phishing Or Scams Undertaken Falsely In The Name Of Slazbay Technologies Pvt Ltd Or Any Company Assets And Forged Into An Internet Domain, Company Name Or Logo Or Trademark Etc, In This Scenario Slazbay Technologies Pvt Ltd Will Not Be Responsible For Any Such Instances. Any 3rd Party Or Any Organization National Or International ( This Means From India Or Any Other Foreign Land ) Falsely Asking Money On Behalf Of Slazbay Technologies Pvt Ltd Such As But Not Limited To False Payment Links, 3rd Party Posing As Company Executives Or Any Person Or Entity Posing As Slazbay Technologies Pvt Ltd Or Any Kind Of Scams The Company Shall Not Be Responsible
For The Same.

 

List Of Processors:

Cloudflare
Hosting Services In India And In Other Country

 

OVH
File Storage And Backup Services In India And In Other Country

 

SendGrid

Service Provider For The Smart Email BCC Feature. Based In The US (Privacy
Shield Certified).

 

Google
Google Maps Processes Address Data Into Google Maps Links. Users Are Bound By The Google Maps/Google Earth Additional Terms Of Service (Including The Google Privacy Policy). Emails Sent To Supplier Are Processed By Gmail In Accordance With The Google Terms Of Service.

3.1. Establishing An Account

Certain Features, Functions, Parts Or Elements Of The Salzbay Services Can Be Used Or Accessed Only By Holders Of An Account. The Person Who Wishes To Create An Account Must:

Complete The Sign-Up Form On The Web Site Or Alternative Process Provided By A Reseller If Access To The Salzbay Services Is Purchased From A Reseller; And Accept These Terms By Clicking “Sign Up” Or Other Similar Button

Each Client May Have Only One Account. If Several Persons Need To Use An Account On Behalf Of Client, Client Must Designate Such Persons As Users. Each Such User Shall Be Subject To The Restrictions Set Forth In These Terms.

If Client Has Designated Users And Granted Them Authorization, Such Users Will Be Deemed To Be Authorized To Act On Behalf Of Client When Using The Account. Supplier Is Not Responsible For And Shall Have No Liability For Verifying The Validity Of Authorization Of Any User. However, Supplier May, In Its Discretion, Request Additional Information Or Proof Of The Person’s Credentials. If Supplier Is Not Certain If A User Has Been Granted Authorization, Supplier May, In Its Sole Discretion, Prevent Such User From Accessing The Salzbay Services.

A User May Be Associated With Multiple Clients And Accounts. Deleting A User From One Account Will Not Remove The User From The Platform If He/She Is Connected To Multiple Accounts.

The Client And Any User Associated With An Account Must Provide Supplier With True, Accurate, Current, And Complete Information About The Client, Users Or Account And Keep It Up To Date.

3.2. Logging Into An Account

Supplier Shall Provide Client With A Username And Password Or Phone Number & OTP (“Login Credentials”) To Be Used To Log In To Its Account Unless The Client Uses The Single Sign-On Feature Or Another Service To Log In. These Login Credentials Must Not Be Used By Multiple Persons. If Client Has Designated Several Users, Each User Will Be Provided With Separate Login Credentials. Client And Each User Are Responsible For Keeping Confidential All Login Credentials Associated With An Account. Client Must Promptly Notify
Supplier:

Of Any Disclosure, Loss Or Unauthorized Use Of Any Login Credentials;

Of A User’s Departure From The Client’s Organization;

Of A Change In A User’s Role In The Client’s Organization;

Of Any Termination Of A User’s Right For Any Reason.

3.3 Logging Into An Account Termination Of Account

Client May Terminate These Terms At Any Time As Provided In Section ‘Termination Of These Terms’
Supplier Shall Permanently Delete The Account Within Six Months Of The Effective Date Of The Termination.

Contact Us:

If You Have Any Questions, Concerns, Or Requests Related To This Privacy Policy Or The Handling Of Your Data In Salzbay, Please Feel Free To Contact Us At Contact@Salzbay.Com

By Using Salzbay, You Acknowledge That You Have Read, Understood, And Agreed To The Terms Outlined In This Privacy Policy. Your Privacy And The Security Of Your Data Are Of Utmost Importance To Us, And We Are Dedicated To Maintaining The Highest Standards To Protect Your Information. Thank You For Trusting Salzbay As Your Real Estate
CRM Solution.